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Efrain came out for yearly inspection / maintenance of my hot water heater and general plumbing. I’ve had 2 other plumbers look at my “really low flow” shower head; both tried to fix it. They couldn’t so they said buy one from AZ if you want a “regular flow”. For FIVE YEARS I’ve suffered thru low flow AND the hand held wand would jump out of the holder and hit me in the back or on my head. So Efrain did some testing on the various components. Then he removed the faucet part (the other 2 never checked that part) & he FOUND THE PROBLEM! Something had broken inside the faucet cartridge that partially blocked the flow (from day one)! OMG it now works like it should- high flow without having to turn it to the hot position AND no longer pops out randomly! He was so professional, kind and courteous.
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Overall, very quick response and gave great service.
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Today’s service was a long day , but once Juan Martin arrived and was able to assess the problem an I agreed a new water heater was needed he drove to the warehouse to pick up a new water heater and installed it. Same day was a very long day for him but he’s an excellent employee and does excellent work
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Alejandro was very professional answered all my questions laid out everything and all my options very
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Julian was very informative and thorough with his service.
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Diagnosed problem quickly. Professional throughout the process. Cleaned up after problem identified. Excellent service.
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Joe is a very friendly, knowledgeable and hard-working plumber. He answered so many questions I had and I thank him for the answers and his patience!
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Julian was very professional, and did a great job installing our kitchen faucet! Five Stars!
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Great experience, professional business would definitely recommend anyone to use The tech Julean was wonderful
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Dayvid was very knowledgeable, friendly, and helpful. Made sure to explain our options, and help us work through the best approach to our drain issue.
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Faucet installation for a single-family home in Huntington Beach, California
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